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In 2016, we became the first materials handling company to be accepted into the Made in Britain campaign, an initiative created to support and promote British manufacturing. In fact, our solutions are both designed and manufactured by our team of experts at Advanced Handling HQ, a purpose-built, state-of-the-art building in Peterborough.
Our close working environment provides us with the flexibility to deliver our Bespoke service, ensuring our customers’ requirements are met whilst maintaining our high “Made in Britain” standards.
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Netto Foodstores

Following the renovation of a damaged Scissor Lift, Netto invested in a service agreement from Advanced Handling to stop the incident reoccurring.

Key Points

Scissor lift service contract.
Reducing risk of equipment breakdown.
Minimising downtime with preventative maintenance.
Improved reliability.

Customer Care

Who is Netto?

Netto first came to the UK in 1990 and have successfully carried through the motto ‘Live Life for Less’. Their key objective is to save their customers both time and money on food shopping with absolutely no compromise on quality.

The Challenge

Netto approached Advanced Handling to provide refurbishment to a damaged Scissor Lift which had been pulled out during demolition at one of their sites. The downtime on the Scissor Lift resulted in operations being stalled on lifting stock from the loading bay to the warehouse.

Following the renovation of the Scissor Lift, Netto decided preventative maintenance would be the best way to ensure all future production in the warehouse is never delayed or hindered in any way.

The Solution

Advanced Handling was approached again to provide a Service Level Agreement to reduce the possibility of breakdown or component failure. Craig Hirst, National Facilities Manager at Netto commented: “There have been absolutely no problems with our scissor lift since the Service Plan was introduced and we now feel a great confidence in Advanced Handling’s first-time fix rate should anything go wrong in the future.”

The Benefits

Netto has had their Service Agreement in place for four years and it is highly recommended to have regular service and or maintenance of all Materials Handling equipment to keep it running and downtime to an absolute minimum.

Learn More about our Service Contracts

There have been absolutely no problems with our scissor lift since the Service Plan was introduced and we now feel a great confidence in Advanced Handling’s first time fix rate should anything go wrong in the future.

Craig Hirst - National Facilities Manager

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