Client: Netto Foodstores
Location: South Elmsall
Industry: Food and Drink
Requirement: Service Contract
Key features: Reducing risk of equipment breakdown
Netto first came to the UK in 1990 and have successfully carried through the motto 'Live Life for Less.' Their key objective is to save their customers both time and money on food shopping with absolutely no compromise on quality.
Netto approached Advanced Handling to provide refurbishment to a damaged Scissor Lift which had been pulled out during demolition at one of their sites. The downtime on the Scissor Lift resulted in operations being stalled on lifting stock from the loading bay to the warehouse.
Following the renovation of the Scissor Lift, Netto decided preventative maintenance would be the best way to ensure all future production in the warehouse is never delayed or hindered in any way.
Advanced Handling were approached again to provide a Service Level Agreement to reduce the possibility of breakdown or component failure. Craig Hirst, National Facilities Manager at Netto commented "There have been absolutely no problems with our scissor lift since the Service Plan was introduced and we now feel a great confidence in Advanced Handling's first time fix rate should anything go wrong in the future."
Netto have had their Service Agreement in place for four years and it is highly recommended to have regular service and or maintenance of all Materials Handling equipment to keep it running and downtime to an absolute minimum.