Operations at Advanced Handling

Strong operational leadership is essential when delivering lifting solutions such as goods lifts. It requires coordinating multiple departments to work collaboratively on each project. Effective leadership plays a significant role in ensuring the right outcomes are achieved, and Kevin oversees this process from initial planning through to installation and the final handover.

Having strong operational oversight ensures efficiency across the company. It prevents lost time, reduces material waste through thorough planning, and minimises delays by keeping all projects on schedule.

Before Kevin stepped into his role as Operations Manager, there was no dedicated operational oversight, which often led to delays and not delivering projects on time. His position has brought structure, reliability and consistency to project delivery.

Kevin begins his day by ensuring everything is on track across both production and installation. He reviews production schedules and checks that goods lift projects, and other projects are progressing as planned, identifying any potential issues early to prevent delays.

During the morning, Kevin focuses on reviewing live project progress in more detail. He works closely with the production team to address any bottlenecks and checks in with the service and installation teams for updates on goods lift installations and site requirements.

Later in the day, Kevin focuses on site coordination and resource planning. He ensures the right engineers, equipment and materials are allocated to upcoming installations while maintaining clear communication between departments to keep projects running efficiently and on schedule.

According to Kevin, one of the biggest challenges in the goods lift industry is managing complex installation environments. Many facilities present access restrictions or site constraints that require careful planning before a goods lift can be delivered and installed.

Some sites have narrow access routes or limited space for deliveries, while others require traffic management or specialised lifting equipment to safely position the lift components/ In some cases, facilities may not yet be fully prepared for installation, which can affect project timelines if not addressed early.

Kevin explains that the Advanced Handling team thrives on finding practical solutions to ensure goods lift installations can be completed successfully. Every project presents different challenges, and the team works closely together to overcome them.

Kevin makes important decisions that directly impact customer outcomes. He makes sure projects remain on track and that the customers have a clear understanding of what they are receiving, avoiding surprises further down the line.

By communicating installation methods in advance, expectations can be discussed openly, and Kevin is able to offer practical and amicable solutions that work for everyone involved.

To maintain high safety, quality and compliance standards, thorough checks are carried out at every stage of each project from all departments. Project timelines are closely monitored, and internal inspections are completed before any lifting equipment leaves site. Kevin reinforces accountability within each department, ensuring tasks are completed correctly at every stage, preventing issues from being passed forward.

Kevin’s strong operational management reduces downtime and risk for customers by ensuring projects are completed right first time and delivered without unnecessary delays. He plays a key role in maintaining operational efficiency, by minimising disruption, working efficiently and ensuring customers can confidently plan their operations around the lift installation.

Kevin believes what sets Advanced Handling apart from other lift manufacturers is the company’s expertise in bespoke design and manufacture. Specialising in tailored solutions, the team is able to adapt each lift to meet specific customer requirements while also overcoming any installation challenges that may arise, such as restricted access or narrow doorways.

The team’s dedication to finding a solution is what truly sets Advanced Handling apart.

Kevin finds the greatest satisfaction in working with his team to deliver challenging installation projects – especially projects that at first seemed impossible. He enjoys collaborating on design improvements, overcoming complex site challenges, and ultimately seeing the customer’s satisfaction once the project is successfully completed.