Netto

CUSTOMER:
Netto

LOCATION:
South Elmsall

INDUSTRY:
Food & Drink

REQUIREMENT:
Service Contract

Netto first came to the UK in 1990 and have successfully carried through the motto 'Live Life for Less'  Their key objective is to save their customers both time and money on food shopping with absolutely no compromise on quality.

Netto approached Advanced Handling to provide refurbishment to a badly damaged scissor lift which had been pulled our during demolition at one of their sites.  The downtime on the lift meant that operations were stalled on lifting stock from the loading bay to the warehouse.

Following the renovation of the lift, Netto felt that preventative maintenance would be the best way to ensure that production in the warehouse is never delayed or hindered in any way.

Advanced Handling were approached again to provide a Service Level Agreement to reduce the possibility of breakdown or component failure.  Craig Hirst, National Facilities Manager at Netto states "there have been absolutely no problems with our scissor lift since the Service Plan was introduced and we now feel a great confidence in Advanced Handling's first time fix rate should anything go wrong in the future".

Netto have now had their Service agreement in place for 4 years and highly recommend regular service/maintenance of all Materials Handling equipment to keep it running and downtime to an absolute minimum.  All machines sold by Advanced Handling carry a full one year parts and labour warranty, backed up by fully trained service engineers to provide that extra assurance.